Retail and Customer Service Cover Letter Examples
Set the Right First Impression with a Cover Letter That Gets Noticed
Cover letters are used alongside resumes to apply for a variety of jobs and the retail industry is no exception. Whether you are applying for a managerial position or looking for a part-time seasonal job, it's important to make your cover letter stand out from the competition.
The cover letter is your first impression and it needs to be a good one. You need to let the hiring manager know who you are and why you are the perfect person for the job.
The better your cover letter, the better your chances of getting an interview.
Tips for Writing a Retail Cover Letter
When you are writing a cover letter for a customer service or retail position, take the time to make sure your letter properly displays your best qualities in the area of customer service. Include any past experience and achievements, particularly those that relate specifically to the open position.
Highlight examples of how your background is a good match for the specific requirements noted in the job description. This tells the hiring manager that you understand exactly what they're looking for and you took the time to write a cover letter.
If you do not have prior work experience in retail or customer service, ask yourself if you have any of these soft skills, such as listening skills, necessary for success in this line of work.
For example, the best retail employees often have an upbeat personality, even in the face of frustrated customers.
Even if the job description doesn't specifically note this characteristic, it's certainly something relevant to mention.
How to Use Cover Letter Examples
Review the retail and customer service cover letter examples below for inspiration. Be sure to personalize your letter and explain how your skills correlate to the criteria listed in the job posting.
Here's how to use these customer service cover letters examples:
- Read through the letter that most closely matches the job title you are applying for.
- Take notice of how the letter is structured and what details are included.
- Write your own letter, including details about your own background and reference the job description's requirements.
Retail Management Cover Letter Examples
Perhaps you are ready to move into a managerial position or you found a listing for a store manager position that would be an upgrade from your current position. In either case, your cover letter needs to demonstrate why you are management material, what you can bring to the store, and then you need to back up that amazing resume you worked so hard on.
General Retail Position Cover Letter Examples
Because so many job applications are being submitted online, it's important to stand out from the crowd by submitting a cover letter. Competition for retail positions is tough and a well-crafted cover letter shows your enthusiasm for the position, attention to detail, and allows you to expand upon personal traits that speak to your customer service skills.
Cover Letters When You're Seeking a Promotion
There is always room for advancement in the world of retail. Vying for a promotion is another case in which a cover letter can make a difference. Use these templates when an opportunity presents itself and remind your boss of everything that makes you the right candidate for the job.
How to Format Your Cover Letter
You can use these templates to get a feel for the appropriate cover letter format and layout and then personalize your letter to fit your needs.
Having a clear and informative cover letter is imperative in securing just about any job, and even more so in a management role. We have a number of writing strategies to help you land a great job as a retail manager, helping you establish your credentials with a potential employer.
If you need a place to start, however, our professionally drafted cover letter sample can point you in the right direction. In a hurry? Let our cover letter builder do the work and get things moving faster.
Table of Contents
- Retail Manager Cover Letter Sample (Image)
- Retail Manager Cover Letter (Text Format)
- 5 Tips for Writing Your Retail Manager Cover Letter
For any kind of management position, the devil is in the details, so make sure your resume is immaculate. For more advice, see our five tips below.
1. Retail Manager Cover Letter Sample (Image)
The below images show both the Retail Manager Cover Letter and the Retail Manager Resume. Download your own free copy by clicking the link below.
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Download the Retail Manager Cover Letter Sample in MS Word
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2. Retail Manager Cover Letter (Text Format)
Dec. 16, 2016
Director of Marketing
Nordstrom – Westwood
412 Santa Ana Dr.
Los Angeles, CA, 90210
RE: Marketing Manager Position
Dear Mr. Kerry:
I am writing to apply for the position of Retail Manager at the Westwood branch of Nordstrom at the Westwood Mall. I have in retail as a manger since 2010 and have a wealth of experience in the fashion and clothing industry. In my current position as a manager I have been responsible for over $150K of revenue above and beyond company projections, and have significantly cut costs for my branch. As a matter of fact, my current store has been awarded best branch in Southern California under my supervision.
Beyond simple sales numbers, I have directly trained a large amount of new employees and have shown myself capable of motivating and organizing my team to restock and decorate our store in a very short time. I maintain friendly relationships with all team members and upper-management and corporate alike, and am often compliment for my friendly and helpful demeanor.
Between my years of experience, capacity in management, and career achievements, I am confident I would be a fantastic addition to Nordstrom at Westwood’s management team. If you are so inclined, I would jump at the opportunity to visit you for an interview. Thank you for your time and consideration of my application. I look forward to hearing back from you at your convenience. Thanks again.
3. 5 Tips for Writing Your Retail Manager Cover Letter
1. Be specific: Make sure you are clear about your previous roles and exactly what your achievements and responsibilities were. Management positions have clearly delineated responsibilities – make sure your cover letter shows you can live up to them.
2. Emphasize skills: Experience is great, but to really shine as a Retail Manager, show that you have what it takes to be in charge. Talk about your motivational abilities and showcase experiences where you used leadership skills to get the job done.
Showcase experiences where you used leadership skills to get the job done.
3. Quantify: If you can use numbers, do it. Avoid simply saying, “Trained multiple employees.” Instead try, “Trained 7+ employees over a 10 month period.”
4. Sell yourself: The point of an application is not to simply explain what you’ve done before, but to show you are the right choice for the job. Instead of numbly listing some responsibilities you had, write about what you achieved while carrying out those responsibilities.
5. In their own words: Take words and phrases from the original job posting and use them in your cover letter. This shows hiring managers you are speaking directly to their needs. Don’t force it, but if you can smoothly stick a few in there it will work to get an employer’s attention.